What Our Customers Say
Real reviews from real customers. See why Darien homeowners trust Round Hill for all their garage door needs.
Incredible service from start to finish! My garage door spring snapped at 7am and they were at my house by 8:30. The technician, Dave, was professional, explained everything clearly, and had it fixed within an hour. Price was exactly what was quoted. These guys are the real deal!
We needed a completely new garage door installed and Round Hill made the process so easy. They helped us choose the perfect door for our home, the installation was flawless, and they even hauled away the old door. Our new Clopay door looks amazing!
Called at 9pm on a Saturday when my door wouldn't close. They actually answered! A tech was here in under an hour and fixed a broken cable. I was worried about weekend emergency pricing but it was completely reasonable. Can't recommend them enough.
Finally, a garage door company that doesn't try to upsell you on things you don't need! The tech diagnosed my noisy door issue quickly - just needed lubrication and a minor adjustment. $89 and done. Honest and fair, just like their ads say.
Had Round Hill install a new LiftMaster opener with smartphone connectivity. The installation was perfect and they took time to set up the app on my phone and explain all the features. Now I can check if my garage is open from anywhere. Worth every penny!
As a single mom, I was nervous about having repair people in my home. The team at Round Hill was so respectful and professional. They wore shoe covers, explained everything, and cleaned up perfectly. My garage door works like new and I felt completely safe.
These guys saved me from a huge headache. My car was stuck in the garage the morning of an important meeting. They prioritized my call and had a tech out within 45 minutes. The spring was replaced and I made my meeting. Lifesavers!
Third time using Round Hill and they never disappoint. This time it was for annual maintenance on both garage doors. The tech was thorough, identified a potential problem with one roller before it became serious, and pricing was fair. They've got a customer for life.
My garage door was making terrible grinding noises. Round Hill came out same-day, replaced worn out rollers and realigned the track. The difference is night and day - it's whisper quiet now. Great work at a great price!
Replaced my 25-year-old garage door opener that finally gave out. The technician was incredibly knowledgeable and helped me choose the right opener for my needs. Installation was quick and he programmed all our remotes and cars. Excellent experience!
We had three different companies give us quotes for a new garage door. Round Hill wasn't the cheapest but they were the most professional and offered the best warranty. The door they installed is beautiful and works perfectly. You get what you pay for!
My garage door cable snapped and the door was stuck halfway open. I couldn't leave my house unsecured! Round Hill had someone here within an hour and fixed it quickly. So grateful for their fast response. Will definitely use them again.
Had both springs replaced after one snapped. The technician recommended replacing both since the other was showing wear - smart advice that will save me money long term. Professional, honest, and efficient. This is how all service companies should operate.
The safety sensors on my garage door stopped working and I have young children, so it was a priority to fix. Round Hill came out same day and had it working perfectly. They also showed me how to test them regularly. Safety first - love it!
I've used Round Hill three times now for different issues. Every time they've been prompt, professional, and reasonably priced. They've earned my trust and my recommendation. If you need garage door work in Darien, these are your guys.
Our opener was acting erratic - sometimes working, sometimes not. The technician diagnosed a circuit board issue, had the part in his truck, and fixed it in under an hour. No need to buy a whole new opener. Saved us hundreds of dollars!
Fantastic experience from scheduling to completion. The office staff was friendly and accommodating with scheduling, the technician arrived on time, and the work was completed perfectly. This is a company that values customer service.
My garage door was sagging and not sealing properly at the bottom. Round Hill replaced the worn bottom seal and adjusted the tension. Now it closes perfectly flat with no gaps. Great attention to detail!
Had them install a new insulated garage door. The difference in temperature in my garage is amazing - at least 15 degrees warmer in winter! Great quality door and professional installation. Money well spent.
I accidentally backed into my garage door and dented several panels. Round Hill was able to source matching panels and replace just the damaged ones instead of the whole door. Saved me thousands! Door looks perfect again.
Our commercial property needed two large roll-up doors serviced. Round Hill handled everything professionally, worked around our business hours, and completed the job with minimal disruption. They really know their stuff with commercial doors too!
My elderly parents needed help with their garage door and I live out of state. Round Hill was so accommodating - they called me with updates, sent photos, and made sure my parents understood everything. Such a caring company!
The torsion springs on my heavy wood door needed replacement. The tech explained the job thoroughly before starting, completed it safely, and tested everything multiple times. Very thorough and professional work.
We just bought an older home and the garage door was in rough shape. Round Hill did a complete overhaul - new springs, cables, rollers, and weather stripping. It's like having a brand new door! Excellent value for the comprehensive service.
My garage door remote stopped working and I thought I needed a new opener. Turns out it was just the remote battery and a simple reprogramming! They could have easily sold me a new opener but didn't. That's integrity.
Had a carriage-style door installed that completely transformed the front of our house. The design consultation was helpful, installation was perfect, and everyone who sees it compliments how beautiful it is. Worth every penny!
My door was making a horrible screeching noise. Round Hill identified the issue as worn bearings in the rollers. Quick replacement and now it's silent. Also appreciated the tips they gave me on regular maintenance to prevent future issues.
The winter storm damaged my garage door and I needed emergency repair. Despite being swamped with calls after the storm, Round Hill got to me the next day. Professional, fast, and fair pricing even in an emergency situation.
Upgraded to a Chamberlain smart opener and couldn't be happier. The installation was quick, the tech helped me set up the myQ app, and now I can monitor and control my garage from anywhere. Game changer!
I've recommended Round Hill to at least 10 neighbors and friends. Every single one has come back to thank me for the recommendation. That says it all - consistent excellence in service, pricing, and professionalism.
My commercial warehouse door wasn't aligning properly. Round Hill's commercial team diagnosed a track issue, made the repairs, and now it operates perfectly. They understand commercial needs and work quickly to minimize business disruption.
The extension springs on my door were showing wear. Round Hill replaced both as a preventive measure and the peace of mind is worth it. They also lubricated everything and did a safety check. Thorough service!
Had an old wooden door converted to a modern steel insulated door. The transformation is incredible! The new door is more secure, better insulated, and requires much less maintenance. Round Hill handled everything perfectly.
My garage door opener kept reversing for no apparent reason. The tech found debris in the safety sensor path and cleaned everything up. Simple fix, minimal charge. They could have sold me new sensors but didn't need to. Honest company!
Five stars for the entire experience. From the friendly person who answered my call, to the skilled technician who arrived on time, to the follow-up call making sure everything was working well. This is how customer service should be!
Needed my garage door serviced before selling my house. Round Hill did a complete tune-up that made the door operate like new. The home inspector specifically noted how well-maintained the garage door was. Great investment!
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